Terms and conditions
- Purpose of the Terms: These Terms and Conditions ("Terms") govern your use of Hyper Casino's services, including online gaming and betting products. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
- Acceptance of Terms: You must be at least 18 years old to use our services. By registering an account with us or making a deposit, you confirm that you are over 18 years old and meet the eligibility criteria outlined in these Terms.
- Age and Legal Restrictions: You must not register an account or use our services if you are under 18 years old or if you are restricted from doing so by law. We reserve the right to request proof of age and identity at any time.
Account Registration
- Eligibility: To register an account with us, you must be a resident of a country where our services are available and meet the eligibility criteria outlined in these Terms.
- KYC and Verification Requirements: We may require you to provide identification and proof of address documents as part of our Know Your Customer (KYC) procedures. You must comply with all requests for documentation and information.
- Responsibility for Account Security: You are responsible for the security of your account login details and any transactions made using your account.
Deposits and Withdrawals
- Accepted Payment Methods: We accept various payment methods, including debit cards, e-wallets, and bank transfers. Please see our website for a full list of accepted payment methods.
- Minimum and Maximum Limits: There are minimum and maximum limits on deposits and withdrawals. These limits may vary depending on your account status and the payment method used.
- Processing Times and Fees: Deposits are usually processed instantly, while withdrawals may take longer to process. There may be fees associated with certain payment methods or transactions.
- Anti-Money Laundering Policy: We have a strict anti-money laundering policy in place to prevent fraudulent activities. We may require you to provide additional information or documentation as part of our KYC procedures.
Bonuses and Promotions
- How Bonuses Are Credited: Bonuses are credited to your account automatically after meeting the eligibility criteria outlined in these Terms.
- Wagering Requirements: You must meet the wagering requirements outlined in these Terms before withdrawing any bonus funds or associated winnings.
- Expiry and Abuse Clauses: Bonus offers may have expiry dates, and we reserve the right to revoke or modify bonus offers at any time. You must not engage in abusive behavior, including but not limited to, placing bets with no intention of winning, using bots or automated systems, or colluding with other players.
Gameplay and Fairness
- RNG Usage: We use Random Number Generators (RNGs) to ensure the integrity and fairness of our games. RNGs are regularly tested and audited by independent third-party providers.
- Game Malfunctions: In the unlikely event of a game malfunction, all bets placed on that game will be void, and any winnings associated with those bets will be forfeit.
- Limits on Play and Responsible Gaming Tools: We offer various responsible gaming tools to help you manage your play. These include deposit limits, wager limits, and session limits.
Responsible Gambling
- Self-Exclusion Options: You may self-exclude from our services for a specified period of time or permanently. Please see our website for details on how to self-exclude.
- Deposit, Wager, and Session Limits: We offer various responsible gaming tools to help you manage your play. These include deposit limits, wager limits, and session limits.
- Help and Support Links: You can find links to responsible gambling resources and support services on our website.
Prohibited Activities
- Bonus Abuse: You must not engage in abusive behavior, including but not limited to, placing bets with no intention of winning, using bots or automated systems, or colluding with other players.
- Fraud, Collusion, or Manipulation: We have a zero-tolerance policy towards fraud, collusion, or manipulation. You must not engage in any such activities, and we reserve the right to take disciplinary action against you if we suspect that you are engaging in prohibited activities.
- Use of Bots or Automated Systems: You must not use bots or automated systems to place bets or interact with our services. We have a zero-tolerance policy towards such activities, and we reserve the right to take disciplinary action against you if we detect any unauthorized use of software.
Account Suspension and Closure
- Voluntary Account Closure: You may request to close your account at any time by contacting us through our website or customer support team.
- Breach of Terms: We reserve the right to suspend or close your account if we suspect that you have breached these Terms. We will notify you in writing and provide a reason for suspension or closure.
- Inactivity and Dormant Accounts: If your account is inactive for an extended period, we may suspend or close it. You can reactivate your account by logging in and making a deposit or contacting our customer support team.
Privacy and Data Protection
- Information Collected: We collect personal data from you when you register an account with us or make a deposit. This data includes but is not limited to, name, address, date of birth, and payment information.
- Use and Storage of Personal Data: We use your personal data to provide our services to you, including processing payments and communicating with you about promotions and bonuses. We store your data securely in accordance with applicable laws and regulations.
Limitation of Liability
- Losses: We are not responsible for any losses or damages incurred by you as a result of using our services. You use our services at your own risk, and we exclude all liability for any claims arising from your use of our services.
- System Errors: In the unlikely event of a system error, we may void bets placed during that time, and any winnings associated with those bets will be forfeit.
- Third-Party Links: We are not responsible for the content or functionality of third-party websites linked to our website. You use these links at your own risk.
Amendments and Updates
- Right to Modify the Terms: We reserve the right to modify these Terms at any time without notice. We will notify you in writing if we make any significant changes to these Terms.
- Notification of Changes: You are responsible for regularly checking our website or contacting our customer support team for updates on these Terms and any changes made thereto.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.